A full-time remote position in technical support at an international tech company, where I can help customers solve real problems while working closely with product and engineering teams.
Looking for a job
Hamad User
@hamadmusaali
I troubleshoot web applications, APIs, and production issues across the full stack.
BrazilWhat I'm looking for
Full-Stack Developer with 3+ years of experience building and maintaining web applications, now transitioning into Technical Support Engineering. Skilled in diagnosing complex issues across the stack — from frontend behavior to backend logic and API integrations. Comfortable reading logs, reproducing edge-case bugs, and communicating technical findings clearly to both developers and non-technical stakeholders. Experienced in agile environments and focused on product experience and reliability.
Experience
Work history, roles, and key accomplishments
GA
Implemented new features for the system, also investigated and resolved bugs across front-end (JavaScript, HTML, CSS) and back-end (PHP, MySQL),
reducing recurring production issues.
GA
Assisted senior developers in building and aintaining web application features using PHP, JavaScript, and MySQL. Contributed to internal QA processes by reproducing and documenting software bugs, improving the team's issue resolution workflow.
GA
Developed and maintained web application features under the guidance of senior engineers, gaining
hands-on experience with the full development lifecycle.
Education
Degrees, certifications, and relevant coursework
FT
Federal University of Technology
B.Sc. Computer Engineering, Computer Engineering
Federal University of Technology – Paraná (UTFPR)
Bachelor of Science, Computer Engineering
Bachelor of Science in Computer Engineering from the Federal University of Technology – Paraná, completed in 2024.
Availability
Looking for a job
Location
BrazilAuthorized to work in
Salary expectations
25k+ USD
Social media
Job categories
Technical Support EngineerQuality AssuranceCustomer SupportFull Stack DeveloperSoftware DeveloperTechnical Support EngineerQuality Assurance EngineerSupport EngineerSenior Technical Support EngineerTechnical Support TechnicianCustomer Support EngineerService Support EngineerProduct Support EngineerTechnical Customer Service Engineer
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