Looking for a job

Carissa Hibbs

@carissahibbs

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Results-driven office manager with strong communication and organizational skills.

United States

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What I'm looking for

Seeking a challenging role that leverages my administrative and financial expertise to drive growth and efficiency.

As a seasoned office manager with a strong background in administration, I have honed my skills in organization, time management, and communication. With a proven track record of developing and implementing office policies, I am confident in my ability to drive efficiency and productivity in any organization. My experience in managing office staff, handling customer complaints, and ensuring customer satisfaction has equipped me with the skills to provide top-notch service.

In addition to my administrative expertise, I possess a strong understanding of financial management, having handled payroll, accounts payable, and accounts receivable. My proficiency in QuickBooks and other accounting software has enabled me to accurately manage financial transactions and maintain accurate records.

With a strong work ethic and a passion for growth, I am committed to delivering exceptional results and exceeding expectations in any role I undertake.

Experience

Work history, roles, and key accomplishments

Current

Estimator and Compliance Officer

Current

Steamatic of Southern Nevada

Oct 2021 - Present (3 years 7 months)

Responsible for estimating, compliance, and accounts receivable tasks.

Estimating Compliance Accounts Receivable Customer Service

Office Manager

Legacy Air

Jan 2015 - Mar 2019 (4 years 2 months)

Managed office operations, coordinated procedures, and maintained office services to enhance organizational efficiency. Developed office policies, prepared payroll, and ensured customer satisfaction while overseeing administrative tasks and accounting functions.

Office Management Payroll Processing Customer Service Policy Development Financial Reporting Time Management Communication organizational

Merchandiser

Scotts Miracle-Gro

Feb 2014 - Jan 2015 (11 months)

Maintained customer relationships and store displays by restocking shelves, managing inventory, and completing call reports. Collaborated with store management to ensure optimal product presentation and addressed customer inquiries.

Customer Relationship Management Inventory Management Product Presentations Communication Reporting Problem Solving Team Collaboration Time Management

Project Coordinator/Manager

Steamatic of Southern Nevada

Jan 2011 - Feb 2014 (3 years 1 month)

Coordinated projects related to water damage, fire damage, and mold remediation. Managed field crews, conducted job inspections, and ensured customer satisfaction throughout the project lifecycle.

Project Management Customer Service Team Leadership Problem Solving Financial Management Communication Scheduling Reporting

Estimator

ServPro of NW Las Vegas

Jan 2007 - May 2008 (1 year 4 months)

Estimated damages for water and fire claims, maintained client relationships, and managed collections. Conducted job inspections and created tracking reports to monitor project progress.

Client Relationship Management Collections Communication Problem Solving Team Collaboration

Retail Salesperson

Fossil

Jan 2004 - Jan 2005 (1 year)

Provided excellent customer service by greeting customers, assisting with purchases, and processing payments. Contributed to team goals and maintained store operations.

Customer Service Sales Payment Processing Team Collaboration Communication Time Management Problem Solving

Carnival Director

Royal West Amusements

Jan 2003 - May 2008 (5 years 4 months)

Oversaw health and safety regulations, managed staff, and ensured customer satisfaction. Developed financial strategies and processed payroll for the carnival operations.