Open to opportunities

Ann Rice

@annrice

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Seasoned Owner and Bookkeeper with extensive office management experience.

United States

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What I'm looking for

I am looking for a role that values efficiency and strong leadership, where I can contribute to team success and enhance operational processes.

I am a seasoned Owner and Bookkeeper with over 20 years of experience in office management, bookkeeping, and customer service. My journey has allowed me to manage full-charge bookkeeping for a diverse range of clients, including restaurants, hotels, and a CBD manufacturer. My strong leadership skills have been demonstrated through my roles as an Office Manager, where I oversaw daily operations, billing, payroll, and customer service.

Throughout my career, I have consistently streamlined office procedures and optimized workflows, developing training programs that enhance efficiency. My ability to build positive relationships with clients, vendors, and staff has been a cornerstone of my success. I pride myself on my professionalism and accuracy in all aspects of my work, ensuring that financial processes are managed effectively and customer service escalations are handled with care.

Experience

Work history, roles, and key accomplishments

Current

Owner / Bookkeeper

Current

ABJ

Oct 2011 - Present (13 years 7 months)

As the Owner and Bookkeeper, managed full-charge bookkeeping for various clients including a CBD manufacturer, while previously providing transcription services. Streamlined office procedures and maintained strong client relationships.

Bookkeeping Client Management Customer Service Financial Reporting Transcription Relationship Building Problem Solving Time Management

Admin

Reeves Specialty Services

Apr 2024 - May 2024 (1 month)

Provided administrative support, answered phones, and ensured smooth communication. Processed invoices and maintained spreadsheets, receiving positive feedback for problem-solving skills.

Customer Support Spreadsheets Communication Problem Solving Team Collaboration Administrative Support Relationship Building Time Management

Office Manager

Culligan of Denver

Sep 2007 - Sep 2011 (4 years)

Oversaw daily office operations including billing, payroll, and customer service. Developed training programs and optimized workflows, ensuring efficient office performance and high customer satisfaction.

Office Management Customer Service Payroll Management Training Development Workflow Optimization Financial Reporting Team Leadership Problem Solving Relationship Management

Purchasing Buyer / Project Administrator

Enserca Engineering, LLC

Sep 2006 - Jul 2007 (10 months)

Managed purchasing and project administration for gas pipeline projects. Handled month-end reporting and maintained documentation, ensuring timely material deliveries and accurate financial data.

Purchasing Financial Reporting Documentation Management Excel Data Analysis Vendor Relations Compliance Management

Office Manager / Bookkeeper

Aqua Pipeline Contractors, LLC

Jan 2005 - May 2006 (1 year 4 months)

Managed full-charge bookkeeping and day-to-day operations. Ensured optimal customer service and conducted internal audits for financial accuracy and compliance.

Bookkeeping Customer Service Internal Audit Financial Compliance Office Management Payroll Documentation Management Training Relationship Building

Office Manager / Bookkeeper

Eagle One Contractors, Inc.

Jan 1996 - Jan 2005 (9 years)

Provided full-charge bookkeeping and administrative support. Managed office operations, trained staff, and ensured compliance with Material Safety Data Sheets (MSDS).

Bookkeeping Administrative Support Staff Training Compliance Management Customer Service Documentation Time Management Problem Solving

Education

Degrees, certifications, and relevant coursework

Transcription Certification Institute

Certification, Transcription

2012 - 2012

University of Colorado Denver

Certificate, Business Management

1995 -

Completed a Certificate in Business Management with an emphasis in office management, focusing on essential skills for effective office administration.