Carina Cruz

Hello, my name is Carina Cruz, and I bring over 8 years of experience in delivering high-quality customer service across various sectors, including HR, sales, and international events. My commitment to facilitating user experiences has driven my professional journey, and I pride myself on my positive attitude and dedication to continuous improvement.

Recently, I have been enhancing my skill set by developing data analysis capabilities, including proficiency in SQL and Python. In my most recent role as a Portuguese HR Data & Learning Specialist at Devoteam, I successfully managed data entry processes and contributed to significant process improvements that enhanced efficiency by reducing task time by 40%. My ability to analyze reports and track key metrics has ensured budget-efficient allocation and high satisfaction rates among customers.

In addition to my HR experience, I have coordinated international biotech pharma events, receiving a remarkable 94% 5-star feedback rating for my efforts. I am excited to leverage my diverse skill set and experience to contribute positively to a new team and continue my professional growth.