Looking for a job

Sobia Chanthirathasan

@sobiachanthirathasan

Message

I coordinate operations, customer support, CRM, and marketing projects.

Switzerland

Message

What I'm looking for

I'm looking for a role where I can combine reliable administration and coordination with customer communication, creative ideas, and active involvement in marketing projects.

At Conda.ch GmbH, I support operations through customer service, CRM lead management, office coordination, and executive assistance.

I manage email ticketing, phone enquiries, escalations, reporting, contracts, invoicing, and preparatory accounting. I also coordinate customer, investor, and internal events and projects across Sales, Operations, Accounting, and management.

Previously at Belfor Suisse AG and Debrunner Acifer Bewehrungen AG, I handled order processing, customer communication, invoicing, payment monitoring, complaints, HR administration, purchasing, and bookkeeping.

I combine structured, reliable work with creativity and a strong interest in marketing. I enjoy turning ideas into well-organised projects while quickly learning new tools and working closely with teams.

Experience

Work history, roles, and key accomplishments

Operations Support

Conda.ch GmbH

Jan 2025 - Jan 2026 (1 year)

Managed customer support via mail ticketing and phone, including escalation management. Led sales CRM lead management and supported operational and strategic office management, assisting the CEO with administrative tasks.

Customer Support CRM Lead Management Office Management Event Coordination Contract Management Invoicing Bookkeeping Sales Operations

Education

Degrees, certifications, and relevant coursework

KV Zürich

Certified Commercial Employee (EFZ), Business Administration

2020 - 2023

Completed a commercial apprenticeship with a focus on trade, gaining practical experience in administration, customer service, order processing, correspondence, and office organization.