can wißink
@canwissink
German customer care specialist with banking and insurance expertise.
GermanyWhat I'm looking for
I am a motivated German native customer care specialist trained as a Bank and Insurance Clerk (IHK) with hands-on experience advising private and business clients at VGH Insurance from 2019 to 2024.
My role encompassed processing contracts, claims, and financial products and delivering customer service via phone, email, and in person, while collaborating with banks, insurers, and business partners.
I bring strong communication, problem-solving, service orientation, intercultural competence from independent travel, and a structured, adaptable approach to client-focused roles.
Experience
Work history, roles, and key accomplishments
Customer Advisor
VGH Insurance
Jan 2019 - Dec 2024 (5 years 11 months)
Advised private and business clients on insurance and banking products, processed contracts and claims, and delivered multi-channel customer service, improving service reliability over a five-year tenure.
Education
Degrees, certifications, and relevant coursework
VGH Versicherungen
Apprenticeship (Bank and Insurance Clerk, IHK), Banking & Insurance
Activities and societies: Practical training in customer advising, processing contracts and claims, and collaborating with banks and insurers.
Completed an apprenticeship as a Bank and Insurance Clerk (IHK) with VGH Insurance, graduating in 2024.
VGH Versicherung
Apprenticeship (Bank and Insurance Clerk, IHK), Banking and Insurance
Completed an apprenticeship as a Bank and Insurance Clerk (IHK) at VGH Insurance, focusing on banking and insurance operations and client advising.
Tech stack
Software and tools used professionally
Availability
Location
GermanyAuthorized to work in
Job categories
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