Currently based in the United States and seeking remote opportunities in customer service, client support, administration, coordination, or research support. I value clear communication, a professional work environment, reliable training, and opportunities to grow while using my organization, communication, and problem-solving skills.

Candyce User
@candyce
Organized, dependable professional with strong customer service, communication, administrative, and problem-solving skills seeking remote work.
What I'm looking for
I am an experienced professional with a diverse background in education, customer support, administration, behavioral health, research, and business management. After several years living and working in Japan, I have returned to the United States and am now seeking remote opportunities where I can apply my communication, organization, problem-solving, and client support skills.
Since 2019, I have owned and operated an English education business in Japan, where I managed customer communication, scheduling, curriculum development, payments, program coordination, and daily operations. My previous experience has also included supporting students and families, maintaining confidential records, conducting assessments and interviews, coordinating services, and working with people from a variety of cultural and professional backgrounds.
I hold a master’s degree in Couple and Family Therapy and am currently completing a PhD in Forensic Psychology. My doctoral work has strengthened my research, interviewing, data analysis, writing, and attention-to-detail skills.
I am particularly interested in remote opportunities in customer service, customer support, client services, administrative support, virtual assistance, operations, research support, and program coordination. I am dependable, adaptable, comfortable learning new technology, and experienced in working independently while maintaining professional communication and high-quality service.
Experience
Work history, roles, and key accomplishments
Doctoral Dissertation Research
Walden University
Jan 2025 - Present (1 year 9 months)
Designed and executed an IRB-approved research study, including multi-channel participant recruitment and cross-cultural outreach. Applied structured ethical and methodological standards throughout data collection.
Founder & Program Director
Private English Education Program
Jan 2019 - Present (7 years 9 months)
Managed a portfolio of 30+ recurring client accounts, handling communication, scheduling, and relationship management. Identified client needs and adjusted offerings to retain and grow business.
Contract Behavioral Health Support Specialist
Children's Home of Reading
Nov 2017 - Dec 2018 (1 year 1 month)
Conducted structured client assessments and maintained accurate documentation. Collaborated with a multidisciplinary team to monitor progress and resolve issues.
Behavioral Health Clinician (Support Role)
KidsPeace
Aug 2017 - Mar 2018 (7 months)
Managed high-volume client contact, often navigating urgent or sensitive conversations with professionalism. Facilitated structured sessions requiring clear needs assessment and follow-through.
Teaching & Program Assistant
The Commonwealth Medical College
Jan 2013 - Aug 2014 (1 year 7 months)
Delivered instruction and guidance to program participants on skills and readiness. Supported outreach and coordination for institutional programs.
Education
Degrees, certifications, and relevant coursework
Walden University
PhD, Forensic Psychology
2025 -
Pursuing a PhD in Forensic Psychology with dissertation research in progress.
Thomas Jefferson University
Master of Science, Couple & Family Therapy
Completed a Master of Science in Couple & Family Therapy.
Pennsylvania State University
Bachelor of Science, Human Development & Family Studies
Completed a Bachelor of Science in Human Development & Family Studies with a minor in Psychology.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
Skills
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