Open to opportunities

Meghan McHallam

@meghanmchallam

Compassionate clinical mental health counseling graduate student with strong client communication and problem-solving skills.

United States

Message

What I'm looking for

I seek a role supporting children, adolescents, and families where I can apply counseling training, empathetic communication, and problem-solving while growing clinically.

I am a Master of Science candidate in Clinical Mental Health Counseling (Children & Adolescents) pursuing graduate-level training while bringing hands-on caregiving and client-facing experience. My background includes in-home childcare, customer service, HR internship work, and team leadership in hospitality.

In my roles I have demonstrated meticulous attention to detail, empathic communication with families and stakeholders, and strong problem-solving under pressure — from resolving delivery and data discrepancies to diagnosing client issues and optimizing workflows. I cultivate safe, nurturing environments and align care goals through clear parent communication.

I seek to apply my counseling training, interpersonal strengths, and operational reliability to roles that support children, adolescents, and families, while continuing clinical education and contributing positively to team processes.

Experience

Work history, roles, and key accomplishments

Current

Nanny

Current

Private Family

Jun 2024 - Present (1 year 3 months)

Provided safe, nurturing daily care and developmentally appropriate activities for a child, maintained empathetic communication with parents to align on goals, and resolved complex behavioral situations with patience and problem-solving.

Childcare Communication Problem Solving

Customer Service Representative

H&R Block

Dec 2023 - Apr 2024 (4 months)

Managed high-volume member inquiries remotely during peak season, diagnosed complex user issues via targeted questions and product knowledge, and optimized workflows to improve response time and accuracy.

Customer Support Troubleshooting Communication Workflow Optimization Remote Support Time Management CRM

Mail Room Assistant

Lynchburg College

Jan 2021 - May 2023 (2 years 4 months)

Sorted and distributed high volumes of inbound packages and communications with meticulous attention to detail, processed outbound shipments, and investigated routing errors to resolve delivery issues.

Inventory Management Attention To Detail Problem Solving Documentation

Human Resources Intern

Imagine One Technology

May 2019 - Sep 2019 (4 months)

Maintained accurate employee data systems, assisted with new hire orientation, and contributed to process documentation to support organizational onboarding and HR operations.

HRIS Onboarding Data Entry Employee Relations Attention To Detail

Server/Manager

Big Larry's Eatery

Jun 2015 - Feb 2019 (3 years 8 months)

Managed a team of five while training staff, assisted in hiring decisions and promotional events, and maintained strong customer relationships that increased repeat business.

Team Management Training Customer Service Event Promotion Leadership