Candra Rice
@candrarice
Experienced service industry professional with a focus on guest experience.
What I'm looking for
With 16 years of experience in the service and hospitality industry, I have developed a comprehensive skill set that spans both front and back of house operations. My journey has led me to managerial roles where I leverage my problem-solving abilities and attention to detail to guide my team through high-pressure situations. I am passionate about creating inviting spaces that allow guests to escape the stresses of everyday life.
At Ministry of Brewing, I successfully managed a team of approximately 15 in a high-volume taproom, ensuring top-tier guest experiences through effective logistics and proactive communication. My expertise in beer styles and flavor profiles allowed me to provide tailored recommendations, enhancing the overall guest experience. Additionally, I collaborated with the Brew Team to develop new flavors, further enriching our offerings.
Throughout my career, I have consistently prioritized guest satisfaction, whether as a Food and Beverage Server/Bartender at La Cuchara or as a Sales Representative at Lighthouse Liquors. My ability to build strong rapport with guests and my in-depth knowledge of culinary traditions and beverage pairings have been key to my success in delivering memorable experiences.
Experience
Work history, roles, and key accomplishments
Taproom Supervisor
Ministry of Brewing
Apr 2022 - Mar 2025 (2 years 11 months)
Managed a team of approximately 15 individuals in a high-volume taproom, overseeing operations and maintaining a 25+ tap Sankey system. Provided expert beer recommendations and managed reservations for special events, ensuring top-tier guest experiences.
Food and Beverage Server/Bartender
La Cuchara
Apr 2022 - Sep 2023 (1 year 5 months)
Managed sections of up to 20 active tables in a fast-paced fine dining setting, utilizing Micros POS for seamless service coordination. Provided expert service with in-depth knowledge of daily rotating menus, including Basque culinary traditions and wine pairings.
Sales Representative
Lighthouse Liquors
Mar 2021 - May 2022 (1 year 2 months)
Crafted and batched canned cocktails, curated inventory, and organized tastings to enhance customer experience. Assisted customers in finding their perfect drinks through personalized recommendations.
Bar Back
The Whaling Club
Aug 2019 - Oct 2020 (1 year 2 months)
Collaborated with local bar industry professionals to provide personalized bar catering services for special events. Assisted with setup, food preparation, and service, ensuring high standards of hospitality.
Beer Department Manager
BevMo
Apr 2019 - Oct 2020 (1 year 6 months)
Served as Beer Buyer and Service Lead for a top specialty beverage retailer, managing inventory and customer service. Ensured efficient operations and high-quality product offerings.
Bar Back
Bibo Ergo Sum
Apr 2019 - Feb 2020 (10 months)
Acted as a liaison between Front and Back of House for an award-winning upscale cocktail bar. Facilitated smooth communication and operations to enhance overall service efficiency.
Education
Degrees, certifications, and relevant coursework
Candra hasn't added their education
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