Open to opportunities

Laura Duran

@lauraduran

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Energetic hospitality professional with 10+ years' experience in bartending, service, and team leadership.

United States

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What I'm looking for

I am seeking a hospitality role where I can apply bartending and leadership skills, contribute to a guest-focused team, and grow into higher-responsibility positions.

I am an energetic and dependable hospitality professional with over 10 years of experience in high-volume establishments, skilled in craft cocktail creation, upselling, POS management, and maintaining a positive professional demeanor under pressure. I have progressed from server to lead bartender and bar manager, directing teams, optimizing operations, and consistently exceeding guest expectations.

I prioritize safety, cleanliness, and strong customer relationships while using data from POS systems to inform purchasing and staffing decisions. I am committed to team success through training, conflict resolution, and service excellence, with certifications including ServSafe and WA Food Worker's Card.

Experience

Work history, roles, and key accomplishments

Bartender / Server

Bluwater Bistro

Jan 2023 - Jan 2025 (2 years)

Crafted and served extensive menu of classic and signature cocktails, achieving high customer satisfaction and exceeding sales goals while maintaining health and safety compliance.

Upselling Cash Handling Customer Service

Lead Bartender / Server Trainer

SteelMagnolias

Jan 2014 - Jan 2022 (8 years)

Managed high-volume bar service specializing in Southern cocktails and signature drinks, used suggestive selling to increase average check size and trained staff to maintain quality during peak hours.

Upselling Cash Handling POS Proficiency Customer Relations Quality Control Time Management

Bar Manager / Lead

Bad Habitz

Jan 2011 - Jan 2014 (3 years)

Directed bar operations for a high-volume venue, oversaw a team of 8, managed POS reporting to analyze sales and staffing, and resolved guest issues to maintain service excellence.

Bar Management Team Leadership Sales Analysis Guest Relations Inventory Management Safety Compliance