Ashley Hazen
@ashleyhazen
Customer-focused hospitality manager with 20 years driving retention and revenue through consultative selling.
United StatesWhat I'm looking for
I’m a results-driven hospitality professional with 20 years of experience across hospitality, customer engagement, and sales-related environments. I build strong client relationships, influence purchasing decisions, and drive repeat business through persuasive, value-focused communication.
In my current Manager role, I run daily bar operations while maintaining consistent service quality, guest satisfaction, and efficient staff coordination. I oversee inventory forecasting, ordering, cost control, and seasonal menu development by analyzing customer preferences and aligning offerings to brand standards and trends.
Across prior Server and Bartender roles, I’ve thrived in high-volume settings—handling guest inquiries, resolving issues quickly, processing payments accurately, and recommending menu items and beverages based on individual preferences. I bring an adaptable, accountable mindset, leading with service based selling, trust building, and operational discipline.
Experience
Work history, roles, and key accomplishments
Manager
World Famous HHC
Sep 2025 - Present (10 months)
Manage daily bar operations to maintain consistent service quality, guest satisfaction, and efficient front-of-house coordination. Oversee inventory, forecasting, supply ordering, seasonal menu development, and staff coaching while ensuring cleanliness and safety standards.
Server
1933
May 2025 - Aug 2025 (3 months)
Provided attentive customer service in a fast-paced environment, building rapport and encouraging repeat visits. Resolved guest inquiries quickly, supported high-volume service, and recommended menu items and beverages based on guest preferences.
Bartender
Barbusa
Oct 2023 - Feb 2025 (1 year 4 months)
Prepared and served cocktails and beverages while maintaining speed, accuracy, and presentation standards. Built customer rapport, handled high-volume service, processed guest payments accurately, and used personalized recommendations to influence purchasing and repeat visits.
Bartender
Doc Holliday's Saloon
May 2017 - Oct 2023 (6 years 5 months)
Delivered high-quality bar service in a high-volume environment while balancing speed, accuracy, and customer engagement. Managed solo bar operations, maintained cleanliness and regulatory compliance, resolved customer concerns professionally, and built long-term guest loyalty through personalized service.
Inside Sales Manager
Service Source
Jan 2018 - Aug 2018 (7 months)
I worked with Cisco on B2B renewals.
Education
Degrees, certifications, and relevant coursework
Middle Tennessee State University
Bachelor of Science, Equine Science
Earned a Bachelor of Science in Equine Science from Middle Tennessee State University in 2017.
Availability
Location
United StatesAuthorized to work in
Salary expectations
Social media
Job categories
Skills
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