Open to opportunities

Candice Joy Abejaron

@candicejoyabejaron

Message

Detail-oriented Virtual Assistant specializing in administrative support and customer service.

Philippines

Message

What I'm looking for

I seek remote administrative roles where I can apply CRM and booking expertise, improve processes, and support collaborative, efficient teams.

I am a reliable Virtual Assistant with extensive experience in administrative support, customer service, and task coordination, focused on accuracy and timely delivery.

I have supported remote teams across bookings, CRM management, claims verification, and daily operational reporting, improving data accuracy and workflow efficiency.

My hands-on experience includes using Microsoft Office, Google Workspace, HubSpot, Channex, Glofox, and Mindbody, and I consistently produce clear reports and maintain organized client records.

I prioritize clear communication, time management, and collaborative problem-solving to resolve inquiries and support operational needs effectively.

Experience

Work history, roles, and key accomplishments

Dental Call Center Representative

Sagility – Aetna Dental

Oct 2023 - Jan 2026 (2 years 3 months)

Provided dental insurance eligibility and benefits information to healthcare providers, verified patient coverage, and resolved claims and predetermination issues to ensure timely provider reimbursements.

Claims Processing Documentation Provider Support CRM Time Management Reporting

Virtual Assistant

1Upwork

Aug 2021 - Jul 2023 (1 year 11 months)

Managed accommodation bookings and reservations, coordinated daily operations, and prepared detailed performance reports while maintaining client records in HubSpot and Channex.

HubSpot Channex Reserving Reporting Client Communication Coordination CRM

Virtual Assistant

Virtual Spotter

Jan 2021 - Dec 2022 (1 year 11 months)

Managed daily client and gym reporting, tracked memberships and operations, and improved data accuracy by migrating and updating records from Glofox to Mindbody.

Glofox Reporting Data Migration Membership Tracking Client Communication Operations

Secretary

Virtual Spotter

Jul 2018 - Nov 2020 (2 years 4 months)

Processed daily sales and installment payments, managed cash handling and deposits, generated sales reports, and maintained inventory and stock records to ensure financial accuracy.