Emily Welland

Supported editorial operations by coordinating communication between departments and tracking publishing timelines to ensure on-schedule issues and accurate content delivery.

Processed documentation, updated CRM records, and liaised with departments to resolve application discrepancies, improving data accuracy and application throughput.

Created customized lesson plans and tracked student progress through digital platforms, improving learner engagement and measurable progress.

Handled booking systems, service requests, and clerical operations in a busy student accommodation environment to ensure timely resolutions and accurate records.

Assisted with project coordination and content development for K–12 educational resources in Ontario and Alberta, improving editorial workflows and supporting timely deliverables.

Managed multiple client projects, producing high-quality written deliverables on deadline and maintaining client communications to sustain repeat business.

Oversaw student enrollments, coordinated schedules, and provided administrative support to instructors and learners to maintain program continuity and attendance accuracy.

Organized relocation logistics for Canadian Department of National Defence members, maintaining accurate client files and schedules to ensure efficient moves.

Completed a Post-Graduate Certificate in Publishing with coursework and practical training in editorial and production processes.

Completed a foundational degree in Art Psychotherapy focusing on therapeutic approaches and art-based interventions.

Earned a Master's degree in History of Art with advanced study in art historical methods and research.

Completed a Bachelor's degree in History of Art with coursework covering art history, theory, and research.