Open to opportunities

Camila Moran

@camilamoran

Message

Multilingual immigration case manager with expertise in client support.

Canada

Message

What I'm looking for

I seek a role that values client support and offers opportunities for professional growth.

As a dedicated Immigration Case Manager, I bring a wealth of experience in navigating the complexities of immigration processes. My expertise spans family sponsorships, work and study permits, refugee cases, and permanent residency applications. I pride myself on my ability to communicate effectively with clients, guiding them through each step of their immigration journey while ensuring compliance with all regulations.

With a strong background in customer service and operations, I have honed my skills in problem-solving and attention to detail. My role at Canada Dreams involved managing immigration applications, liaising with IRCC and embassies, and providing direct support to clients. I am also proficient in case management tools and MS Office Suite, which allows me to maintain organized records and adapt to policy changes swiftly.

In addition to my immigration expertise, I have a solid foundation in the culinary arts, having worked in customer service and cake decoration at Costco Wholesale. This diverse experience has equipped me with strong communication skills and the ability to thrive under pressure, making me a valuable asset in any team.

Experience

Work history, roles, and key accomplishments

Current

Customer Service & Cake Decorator

Current

Costco Wholesale

Jun 2020 - Present (4 years 11 months)

Provided exceptional customer service by fulfilling custom cake orders and ensuring client satisfaction. Designed and decorated cakes for various events while managing inventory and training new employees on service standards.

Customer Service Cake Decorating Inventory Management Training Quality Control Customer Satisfaction Problem Solving Team Leadership Operations Management

Immigration Case Manager

Canada Dreams

Jul 2024 - Oct 2024 (3 months)

Managed immigration applications including family sponsorships, work/study permits, refugee cases, and permanent residency applications. Reviewed and prepared legal documents, liaised with immigration authorities, and provided direct client support throughout the immigration process.

Immigration Law Regulatory Compliance IRCC Liaison Problem Solving MS Office Suite Database Management Team Collaboration

Cook & Waitress Supervisor

Resto Los Planes

Jul 2016 - Jun 2020 (3 years 11 months)

Supervised restaurant staff to ensure excellent customer service and efficient kitchen operations. Managed food preparation, inventory, and financial records while training new employees in service procedures.