Pinky Segundo
@pinkysegundo
Detail-oriented professional specializing in immigration case processing and administration.
What I'm looking for
I am a detail-oriented and highly organized professional with a strong foundation in immigration case processing, customer service, and administrative coordination. My experience includes managing digital records, preparing legal documents, and effectively communicating with diverse clients in fast-paced, deadline-driven environments.
Currently, I am completing a post-graduate diploma in Global Business Management, which complements my background in hospitality management. I have worked as a Case Processor/Administrative Assistant, where I supported case officers by preparing and submitting immigration documentation accurately and on time. My role involved liaising with clients and legal representatives to gather necessary documents and resolve queries, ensuring a smooth workflow across internal teams.
In my previous positions, I have demonstrated my ability to lead and train teams, handle guest relations, and generate sales leads. I am now seeking a remote position as a Project Coordinator, Virtual Assistant, or Legal Assistant to leverage my administrative and client-facing expertise in a virtual setting.
Experience
Work history, roles, and key accomplishments
Case Processor/Administrative Assistant
Prime Immigration
Jun 2024 - Present (1 year 3 months)
Supported case officers by preparing, reviewing, and submitting immigration documentation accurately and on time. Communicated with clients and legal representatives to gather required documents and resolve queries.
Senior Reservation Officer
Villa Caceres Hotel
Aug 2019 - Jul 2023 (3 years 11 months)
Handled guest reservations and special requests across multiple booking platforms. Led and trained a team of junior staff in guest relations and reservation systems.
Sales Development Representative
Deal Force
Jun 2020 - Aug 2021 (1 year 2 months)
Generated sales leads and conducted outbound communications to prospective clients. Updated CRM tools (e.g., HubSpot) with lead status, notes, and conversion activities.
Education
Degrees, certifications, and relevant coursework
Fleming College Toronto
Diploma, Global Business Management
Currently completing a post-graduate diploma in Global Business Management. This program focuses on developing skills for international business environments, including global strategy, finance, and marketing.
Mariner’s Polytechnic Colleges
Bachelor of Science, Hospitality Management
Completed a Bachelor of Science in Hospitality Management. This program provided a strong foundation in hotel operations, guest relations, and business management within the hospitality industry.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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