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Pinky SegundoPS
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Pinky Segundo

@pinkysegundo

Detail-oriented professional specializing in immigration case processing and administration.

Canada
Message

What I'm looking for

I am looking for a remote role that values collaboration, offers growth opportunities, and allows me to utilize my administrative skills effectively.

I am a detail-oriented and highly organized professional with a strong foundation in immigration case processing, customer service, and administrative coordination. My experience includes managing digital records, preparing legal documents, and effectively communicating with diverse clients in fast-paced, deadline-driven environments.

Currently, I am completing a post-graduate diploma in Global Business Management, which complements my background in hospitality management. I have worked as a Case Processor/Administrative Assistant, where I supported case officers by preparing and submitting immigration documentation accurately and on time. My role involved liaising with clients and legal representatives to gather necessary documents and resolve queries, ensuring a smooth workflow across internal teams.

In my previous positions, I have demonstrated my ability to lead and train teams, handle guest relations, and generate sales leads. I am now seeking a remote position as a Project Coordinator, Virtual Assistant, or Legal Assistant to leverage my administrative and client-facing expertise in a virtual setting.

Experience

Work history, roles, and key accomplishments

PI
Current

Case Processor/Administrative Assistant

Prime Immigration

Jun 2024 - Present (1 year 3 months)

Supported case officers by preparing, reviewing, and submitting immigration documentation accurately and on time. Communicated with clients and legal representatives to gather required documents and resolve queries.

DF

Sales Development Representative

Deal Force

Jun 2020 - Aug 2021 (1 year 2 months)

Generated sales leads and conducted outbound communications to prospective clients. Updated CRM tools (e.g., HubSpot) with lead status, notes, and conversion activities.

Education

Degrees, certifications, and relevant coursework

FT

Fleming College Toronto

Diploma, Global Business Management

Currently completing a post-graduate diploma in Global Business Management. This program focuses on developing skills for international business environments, including global strategy, finance, and marketing.

MC

Mariner’s Polytechnic Colleges

Bachelor of Science, Hospitality Management

Completed a Bachelor of Science in Hospitality Management. This program provided a strong foundation in hotel operations, guest relations, and business management within the hospitality industry.

Tech stack

Software and tools used professionally

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Pinky Segundo - Case Processor/Administrative Assistant - Prime Immigration | Himalayas