I am looking for a job that can provide further advancement in the customer support industry. I am also looking for entry level IT roles since I will soon obtain my A+ Certification.
Looking for a job
Cameron Schultz
@cameronschultz
Former Concentrix QuickBooks expert skilled in technical troubleshooting, high-volume ticket resolution, and clear, empathetic customer guidance.
United StatesWhat I'm looking for
I am a dedicated Customer Support Specialist with a strong background in technical troubleshooting and high-volume client interaction. In my previous role at Concentrix, I served as a QuickBooks expert, providing clear, step-by-step guidance to help users navigate complex software features and resolve technical issues. My career also includes driving for Uber, where I hone my communication and de-escalation skills daily while genuinely enjoying interacting with and helping people from all walks of life.
I have a deep passion for technology and love working hands-on with computers, whether it's learning new platforms or solving digital user problems. Outside of work, my primary interest is playing video games, which keeps my technical problem-solving skills sharp and my digital communication second nature. I bring patience, technical curiosity, and a positive, user-focused mindset to every support team I join.
Experience
Work history, roles, and key accomplishments
CO
Customer Service Representative
Concentrix
Jun 2025 - Nov 2025 (5 months)
Assisted small business owners with QuickBooks application issues, answering how-to questions and resolving technical problems for Intuit QuickBooks Online.
CO
Customer Service Representative (Turbo Tax Seasonal)
Concentrix
Mar 2025 - Apr 2025 (1 month)
Worked as a product support expert for Turbo Tax during tax season, providing customer assistance.
CC
Truck Driver Class A
Crete Carrier Corporation
Feb 2023 - Feb 2025 (2 years)
Drove a Class A CDL truck on a Northeast Regional dispatch route, operating across various states for timely deliveries.
SS
CDL Instructor
Smith And Solomon
May 2022 - Feb 2023 (9 months)
Instructed students on obtaining a Class A CDL, teaching safe driving techniques and vehicle operation.
QU
Truck Driver
Quantix
Aug 2021 - May 2022 (9 months)
Drove a bulkmatic tanker, loading plastic pellets from rail cars and delivering to customers, unloading into their silos.
TF
Truck Driver Class A
1078 Trucking Inc. (Fedex)
Apr 2019 - Jul 2021 (2 years 3 months)
Hauled doubles to FedEx in Jacksonville, FL on a nightly basis.
PI
Truck Driver
Prime Inc
Feb 2018 - Mar 2019 (1 year 1 month)
Drove over the road in 48 continental states, transporting goods to and from specified destinations according to delivery schedules.
ST
Truck Driver
Swift Transportation
Feb 2017 - Feb 2018 (1 year)
Gained one year of over-the-road driving experience.
AD
Police Officer
Albany Police Department
Aug 2015 - Mar 2016 (7 months)
Protected and served the community, writing reports, investigating incidents, writing traffic citations, initiating arrests, working with the public, and resolving conflicts.
CE
Game Room Attendant
CEC Entertainment
Sep 2010 - Aug 2015 (4 years 11 months)
Fixed simple game issues such as coin jams or tickets, cleaned tables, swept, and provided hospitality.
Education
Degrees, certifications, and relevant coursework
LS
Lee County High School
High School Diploma
2009 - 2013
Grade: 3.5
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
United StatesAuthorized to work in
Salary expectations
35k+ USD
Job categories
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