Caitlyn Frost

As a Customer Service Representative at ThingCo, I combined exceptional customer support with a strong focus on driving sales and customer retention. I effectively promoted telematics-based insurance products by identifying customer needs and offering tailored solutions that enhanced user experience and value. Through persuasive communication and product knowledge, I contributed to upselling oppor

As a Teaching Assistant at a special needs school, I leveraged my exceptional communication skills to build strong, trusting relationships with students, teachers, and parents. I provided clear and empathetic support to students with diverse learning needs, tailoring my approach to each individual’s requirements. By collaborating closely with educators, I helped adapt lesson plans and learning mat

As a Waitress and Customer Greeter at &Kith, I excelled in providing outstanding customer service in a fast-paced, high-end dining environment, while actively promoting menu items and driving sales. I greeted guests with a warm, professional demeanor, ensuring they felt welcomed and valued. By identifying customer preferences and upselling menu specials, I consistently enhanced their dining experi

Achieved First-Class Honours in Musical Theatre. Developed strong communication and presentation skills through rigorous training in performance.

Completed a Level 3 Extended Diploma in Musical Theatre. Gained foundational skills and knowledge in musical theatre performance.

Achieved strong grades in core subjects including English Literature, English Language, and Maths. Developed a solid academic foundation across various disciplines.