Caitlyn Aid

I’m a self-motivated, independent worker with a background in administrative and customer service roles, and I genuinely enjoy keeping operations running smoothly. Across my experience, I focus on accuracy, discretion, and making sure teams have what they need to move forward.

Most recently, I worked as a Site Admin where I input employee hours into timesheets broken down into multiple job codes, tracked hours by job code, and supported employee onboarding. I also assisted with creating training slides, signage, and other documents, and I leveraged Procore experience while tracking and documenting when trainings were completed.

Before that, I served as a Report Processing Assistant on a NASA-contracted role, assisting in various backend stages of the reporting process. I managed confidential information with discretion and integrity, maintained government property lists, created forms and documents using Adobe, and resolved basic technical issues while generating and compiling reports, presentations, and spreadsheets.

I’ve also strengthened my customer-facing and operational foundation through roles like Customer Service Representative at ESFM @ Google and Manager at Standlee’s Inc. I’m comfortable coordinating meetings and appointments, managing inventory and orders, preparing shipments and documentation, and using tools like Microsoft Office, SharePoint, Google Workspace, and Microsoft Excel to produce dependable results.