Caelyn Schutte-Burkett

In my role, I handle customer inquiries regarding order numbers, make adjustments using MAO and OrderUI, and provide product knowledge. I also manage returns, refunds, and order placements.

As a Third Shift Supervisor, I delegated tasks, maintained order during busy hours, and ensured cleanliness in the kitchen. I also managed end-of-day procedures.

I began as a CSR and quickly advanced to Shift Lead and then Assistant Club Manager. My responsibilities included cleaning, training staff, and managing operations in the absence of the Club Manager.

I provided excellent service to guests, managed a section of tables, and assisted colleagues with food deliveries and refills, ensuring a smooth dining experience.

I patrolled assigned sites to prevent trespassing and property damage, ensuring safety and security.

I managed a busy section, serving food and drinks to a high volume of guests while assisting coworkers with their tasks.

I inspected diamonds for quality, using a microscope to identify defects and ensuring machinery was functioning properly.

I prepared deliveries for large trucks, ensuring proper packaging and communication with customers regarding any issues.

I started as a server and cross-trained in takeout, providing excellent service and assisting with guest seating and order recommendations.

I handled inbound and outbound calls for AT&T and Spectrum, assisting customers with billing inquiries and upselling services.

Completed General Educational Development (GED) certification, demonstrating proficiency in standard high school subjects.