caelan miller

I'm guiding prospective students through admissions at South University, providing individualized support, education planning, and proactive communication throughout the enrollment process.

I've trained and onboarded Admissions Representatives, presented program information, and coordinated with financial aid, academic leadership, and registrar teams to create a seamless student experience. I maintain accurate records in Salesforce and Anthology CRM systems while resolving issues with empathy and attention to detail.

Previously at South College, I helped prospective students choose programs aligned with their educational and career goals and provided guidance from inquiry through enrollment.

My background also includes administrative support in a legal office, and I'm pursuing a Master of Science in Leadership. I bring student advising, relationship building, training, documentation, and cross-functional collaboration to work focused on student outcomes.