Shannon Williams

Started as an Academic Advisor and was promoted to Lead Academic Advisor in 2021. Advise over 800 students, collaborate with the Undergraduate Business Advising Team to update policies and procedures, and work closely with business department chairs, faculty, and student success teams to improve student processes and procedures.

Managed daily operations of closing and opening the office and answering phone calls/emails. Obtained company revenue by recording and collecting daily patient charges and making bank deposits.

Wrote press releases, radio advertisements, and feature stories about upcoming events. Created fliers, brochures, and posters using InDesign and Photoshop to promote upcoming events.

Managed the Office of Orientation email account and primary phone line. Used Banner, Business Objects, Connect, Image Capture, and Document Manager on a daily basis.

Completed a Bachelor of Science in Public Relations. Gained foundational knowledge in communication strategies and public relations practices.

Pursued a Master of Education with a focus on Higher Education Administration. Developed expertise in the management and leadership within higher education institutions.

Completed a Bachelor of Science in Public Relations. Gained foundational knowledge and practical skills in public relations.

Pursued a Master of Education with a focus on Higher Education Administration. Developed expertise in the management and leadership of higher education institutions.

Undertook a Master of Education in Higher Education Administration. Focused on the administrative and leadership aspects within the higher education sector.