Melissa Seipp
@melissaseipp
Student-centered higher education professional focused on student success.
What I'm looking for
I am a dedicated higher education professional with a strong focus on student success. With over five years of experience in admissions and student accounts, I have honed my skills in student advising, recruitment, and program coordination. My journey began with a Bachelor of Science in Public Relations from Illinois State University, followed by a Master of Science in Higher Education and Community College from Eastern Illinois University, where I am currently completing my degree.
Throughout my career, I have been known for building authentic connections with students and families, improving processes, and fostering inclusive environments. At the University of Mount Olive, I served as a Student Accounts Representative, where I advised students on financial matters and coordinated between departments to resolve issues. My role as an Admissions Counselor at Illinois State University allowed me to conduct recruitment presentations and plan events that engaged prospective students, utilizing data tools to inform our outreach strategies.
Experience
Work history, roles, and key accomplishments
Student Accounts Representative
University of Mount Olive
Jan 2018 - Present (7 years 4 months)
Advised students and families regarding tuition, loans, and payment options. Served as a trusted contact for student financial concerns and questions. Documented interactions and coordinated between departments to resolve account issues.
Admissions Counselor
Illinois State University
Jan 2013 - Dec 2015 (2 years 11 months)
Conducted recruitment presentations at high schools and college fairs. Planned and executed campus and community events to boost student engagement. Coordinated the University’s Middle School Outreach Program.
Education
Degrees, certifications, and relevant coursework
Eastern Illinois University
Master of Science, Higher Education and Community College
Pursued a Master of Science in Higher Education and Community College. Focused on advanced studies relevant to higher education administration and community college systems.
Illinois State University
Bachelor of Science, Public Relations
Completed a Bachelor of Science with a focus on Public Relations. Gained expertise in communication strategies and public engagement.
University of Leicester
Study Abroad Experience, Study Abroad
Participated in a study abroad program in Leicester, England. Gained international academic and cultural experience.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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