Open to opportunities

Shubham BwS

@buildwshub

Technical Program Manager delivering enterprise data, AI platforms, and governance through cross-functional roadmap execution.

India

Message

What I'm looking for

I’m looking for a role where I can own technical program delivery for enterprise data and AI platforms—partnering across engineering and product, driving governance, and using automation to improve reliability, reporting speed, and decision-making.

I’m a Technical Program Manager with 7 years of experience leading enterprise data, analytics, workflow automation, and AI-enabled platform initiatives. I thrive on partnering with engineering, product, and business teams to turn complex roadmaps into reliable delivery—while proactively managing risks and dependencies.

At HCLTech, I’ve led program governance and delivery across multiple concurrent workstreams for clients including Google Shopping and Marriott Vacations Worldwide. I drove data governance and quality improvements to 99.9%, reduced reporting turnaround time by 40% via automated BigQuery-to-Power BI workflows, and cut pipeline downtime by 30% using predictive anomaly detection and workflow monitoring.

Previously at AECOM, I served as PMO Analytics Lead, managing governance across 5+ cross-functional workstreams and automating large-scale data pipelines with SQL and Python to reduce manual effort by 30%. Earlier, I led AI platform delivery for an LLM-powered virtual contact center—coordinating 10 engineers and delivering 20+ production releases with zero critical post-launch incidents—then built fraud and anomaly detection models at Chegg using Python and Scikit-Learn.

Experience

Work history, roles, and key accomplishments

Current

Lead Technical Program Manager

Current

HCLTech

Apr 2025 - Present (1 year 2 months)

Managed program governance and delivery across multiple workstreams for Google Shopping, driving risk/dependency tracking and stakeholder communication. Improved data integrity to 99.9%, reduced reporting turnaround time by 40% via automated BigQuery-to-Power BI workflows, and cut pipeline downtime by 30% using predictive anomaly detection.

Technical Program Management Data Governance BigQuery Power BI Anomaly Detection Microsoft Teams SharePoint

PMO Analytics Lead

AECOM

Sep 2022 - Apr 2025 (2 years 7 months)

Led PMO analytics delivery across 5+ cross-functional workstreams for CDC2 and the Welsh Programme, including planning, dependencies, and risk mitigation. Automated large-scale operational data pipelines with SQL/Python (reducing manual effort by 30%) and established data audit frameworks to improve integrity and trust for high-volume datasets used in decision-making.

Program Management Dependency Management Risk Mitigation SQL Python Data Quality Governance Data Auditing

Technical Project Manager

The Call Centre Doctor

Mar 2022 - Aug 2022 (5 months)

Directed end-to-end delivery of an LLM-powered virtual contact center platform, coordinating 10 engineers across AI, backend, automation, and integration workstreams. Delivered 20+ production releases with zero critical post-launch incidents and led enterprise integrations across Twilio, Slack, GoHighLevel, ClickUp, and related business APIs.

LLM Applications Conversational AI Agile Scrum Cross functional Delivery Sentiment Analysis Workflow Automation Cross Functional Delivery

Fraud Detection & Trust Consultant

Chegg

Nov 2019 - Mar 2022 (2 years 4 months)

Built fraud and anomaly detection models using Python and scikit-learn, identifying patterns across 1M+ expert interactions monthly. Developed churn/retention prediction models improving intervention accuracy by 10% and automated recurring reporting workflows using Microsoft 365, saving 500+ operational hours annually.

Fraud Detection Anomaly Detection Python scikit learn Pyspark Pandas SQL Predictive Analytics Power BI

Education

Degrees, certifications, and relevant coursework

International Institute of Information Technology Bangalore (IIITB)

Executive Post Graduate Programme in Data Science, Generative AI, NLP, Statistics & Deep Learning, Data Science, Generative AI, NLP, Statistics & Deep Learning

2025 - 2027

Executive Post Graduate Programme covering data science, generative AI, NLP, statistics, and deep learning (2025–2027).