Bruno Oliveira

• Lead cloud and AI adoption journeys for key enterprise customers, architecting Google Cloud solutions and pricing strategies across Google's AI portfolio — including Vertex AI and Gemini Enterprise — to translate business needs into deployable, production-grade GenAI outcomes.
• Run technical demos and enablement sessions showcasing Google's AI and developer tooling portfolio (AI Studio, Antigra

• Facilitated strategic co-selling of Microsoft Teams Phone and communication solutions across North America and Latin America, driving 22% YoY revenue growth and 122% of target achievement (115% average KPI performance).
• Collaborated with telecom and cloud voice partners in Brazil, the US, and Canada to identify high-priority leads and convert partnership opportunities into tangible business ou

• Led customer adoption and engagement initiatives for Microsoft Teams and Teams Phone, driving user adoption and successful platform utilization during digital transformation projects.
• Managed relationships with Microsoft partners to deliver customized solutions that met specific customer needs, ensuring high satisfaction and retention.
• Organized and delivered training programs aligned with e

• Managed customer success for Microsoft Azure support programs across LATAM, focusing on cloud adoption and productive use of Azure services.
• Built consensus among stakeholders on solution implementations and managed project engagements to align with customer goals.
• Tracked and escalated technical blockers in customer deployments, coordinating prompt remediation and providing feedback to engi

• Defined key performance indicators (KPIs) aligned with company goals and developed executive dashboards and reports, enabling data-driven decision-making at the board level.
• Prepared and delivered executive and managerial presentations to communicate operational performance, trends, and improvement opportunities.
• Managed supplier relationships and compliance, leading regular governance meeti

• Acted as a central PMO for a large Brazilian bank client, supporting account leadership in overseeing multiple concurrent projects and ensuring cohesive planning and execution.
• Created weekly and monthly operational reports (forecasts, sales pipelines, pricing models) to track performance and guide strategic decision-making for the account.
• Managed account receivables and enforced project go

• Established and tracked sales performance metrics and KPIs to evaluate team productivity and identify areas for improvement.
• Collected, analyzed, and reported sales data trends to inform strategic decisions and increase overall sales productivity.
• Generated regular sales reports for the team and management, and handled administrative tasks such as invoicing and year-end financial closing.

• Monitored sales and performance metrics for Hosting Service Provider (HSP) partners, using Excel and Access to produce detailed business intelligence reports and market analyses.
• Collaborated with a Channel Executive and engaged with senior executives of HSP partners (hosters, SaaS ISVs, outsourcers) to promote Microsoft’s Cloud OS value proposition as a competitive differentiator.
• Delivered

• Provided technical support for the company’s software solutions, assisting users with troubleshooting and optimizing their use of the product.
• Prepared user documentation, reports, and presentations to train employees and clients on software features and best practices.
• Maintained databases (Microsoft Access and SQL) and generated management reports to support business operations and decisio

• Selected as 1 of 150 students for a competitive summer internship program at P&G, gaining exposure to brand management through executive lectures and hands-on marketing projects.
• Conducted field visits to retail clients to observe consumer reactions to new products (pricing, packaging, quality) and monitored product distribution and shelf placement, gathering valuable consumer insights to info

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Issued Jan 2024

Issued Nov 2022

Issued Nov 2020

Issued Jul 2015