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Bruno Garcia Elguera

@brunogarciaelguera

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Retail operations and marketing coordinator at Touchdolls who coordinated social campaigns and store operations.

Peru

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At Touchdolls, I supervised daily store operations, floor staff, and scheduling while coordinating social media campaigns and local promotions. I also managed merchandising and inventory, and handled customer escalations.

As a Financial Market Trader with IQ Option / Independent, I used technical analysis, price action strategies, and risk management models to trade financial markets. I tracked performance through daily records, trade journals, and portfolio evaluations.

Experience

Work history, roles, and key accomplishments

Financial Market Trader

IQ Option

Jan 2018 - Dec 2024 (6 years 11 months)

Independently traded global financial markets using technical analysis and risk management. Maintained strict emotional control and operational accuracy during high-volatility conditions.

Technical analysis Price Action Risk Management Trading Platforms Market Analysis

Assistant Manager / Operations & Marketing Coordinator

Touchdolls

Jan 2017 - Dec 2022 (5 years 11 months)

Supervised daily store operations, floor staff, and scheduling to ensure exceptional client experience. Coordinated social media campaigns and local promotions to boost brand exposure and drive foot traffic.

Operations Management Staff Supervision Social Media Marketing Visual Merchandising Inventory Management Customer Service Training

Customer Service Representative

Call Center Operations

Jan 2017 - Dec 2018 (1 year 11 months)

Provided bilingual phone and digital support to a high-volume client base, consistently exceeding quality and resolution KPIs. Tailored communication to de-escalate complex inquiries and drive satisfaction.

Bilingual Support CRM Ticketing Systems Customer Satisfaction De escalation

Sales Associate

Automotive Dealership

Jan 2007 - Dec 2016 (9 years 11 months)

Guided clients through the full vehicle sales lifecycle, from consultation to financing. Consistently met and exceeded monthly sales quotas through relationship building and negotiation.

Sales Negotiation Customer Relationship Management Follow up