Open to opportunities

Bruna Safawi

@brunasafawi

International relations graduate and remote translator who localizes content, supports clients, and coordinates global teams.

Oman

Message

What I'm looking for

I’m looking for a remote role where I can combine translation, customer/client support, and cross-cultural communication—working with international teams in a fast-paced environment that values accuracy, responsiveness, and clear collaboration.

I’m an International Relations graduate with over 4 years of experience in translation, customer service, and remote team coordination across global markets. I’m fluent in Portuguese and English, and I bring strong cross-cultural communication to every client interaction and content localization task.

In my recent roles, I’ve provided real-time translation support for client meetings, facilitated culturally sensitive property negotiations, and localized digital gaming platform content from English to Portuguese (Brazil) while ensuring brand consistency and meeting quality standards. I’ve also supported international clients through remote customer service for a medical clinic, managed social media accounts as a freelancer, and handled end-to-end international import shipments coordinating between exporters, importers, and agents to resolve issues quickly.

Experience

Work history, roles, and key accomplishments

Current

Translator (Sales Support)

Current

H&Co Properties

Dec 2025 - Present (6 months)

Provided real-time translation during client meetings between English and Portuguese to support property negotiations and presentations. Helped the sales team communicate effectively with international clients across time zones.

Real Time Translation Sales Support Client Communication Cultural Sensitivity Negotiation Meeting Support

Gaming Platform Translator

Afun

Dec 2024 - Dec 2025 (1 year)

Translated and localized digital gaming platform content from English to Portuguese (Brazil). Ensured linguistic accuracy, cultural adaptation, and brand consistency while collaborating with international development teams.

Translation Localization Portuguese Linguistic QA Cultural Adaptation Brand Consistency

Customer Service Agent

SmartSource.me

Dec 2023 - Dec 2024 (1 year)

Provided remote customer service for a medical clinic in Wisconsin, USA, handling appointment scheduling and general inquiries. Communicated in English and Portuguese to deliver clear, accurate, and empathetic support.

Customer Service Appointment Scheduling Customer Communications Remote Support Professional communication

Customer Support & Social Media Freelancer

Freelance

Mar 2023 - Nov 2023 (8 months)

Delivered customer support to international clients across multiple industries while managing social media accounts. Assisted with content creation and community engagement, improving cross-team communication and multitasking in remote settings.

Customer Support Social Media Management Content Creation Community Engagement Multitasking Client Communication

Import Customer Service Specialist

Fast Shipping

Jun 2021 - Mar 2023 (1 year 9 months)

Managed end-to-end international import shipments via air and sea, coordinating logistics between exporters, importers, and agents. Provided continuous shipment updates and post-arrival client support while resolving logistics issues efficiently.

International Logistics Import Exporter Importer Communication Customer Support