Open to opportunities

Bro Theo

@brotheo

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Versatile IT officer with administrative strengths and hands-on experience in networks, systems, and training.

Ghana

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What I'm looking for

I am looking for an IT role where I can manage network and system operations, provide user training, grow technically, and contribute within a collaborative, responsible team.

I am a self-motivated IT professional and administrator with experience supporting networks, servers, and end-user systems in healthcare and education settings. I combine technical troubleshooting with strong interpersonal and managerial skills to deliver dependable operational support.

My background includes configuring and maintaining computer hardware and software, optimizing network performance, and delivering ICT lessons and user training. I have performed records management, data entry, internship duties in a hospital, and consultancy work arranging travel and client services.

I bring a disciplined, adaptable work ethic, a readiness to learn, and the capacity to handle confidential responsibilities while collaborating across departments to provide tailored solutions.

Experience

Work history, roles, and key accomplishments

IT Officer

Konongo Government Hospital

Jun 2022 - Jul 2023 (1 year 1 month)

Set up and configured computers and network infrastructure, optimized network performance and maintained server room and wireless systems to ensure continuous operation. Collaborated with departments to deliver tailored technology solutions and improved network efficiency through configuration and updates.

Network Administration Hardware Setup Troubleshooting Network Efficiency System Configuration IT Support

IT Officer

Calvary Methodist School

Jan 2020 - Dec 2020 (11 months)

Installed, configured and maintained computer hardware, software and school networks while delivering engaging computer science lessons and integrating ICT across subjects. Provided hands-on ICT training and collaborated with staff to support teaching needs.

IT Instruction Curriculum Integration Windows Educational Technology Troubleshooting Lesson planning

Records Officer

Breman SDA Hospital

Jan 2019 - Dec 2019 (11 months)

Updated and verified patient records, performed data entry and typing tasks, managed document sorting and maintained accuracy of records during internship. Supported administrative operations and telephone handling.

Records Management Data Entry Document Control Microsoft Office Verification Administrative Support Customer Service

Travel Consultant

Cartel Travel and Tour

Booked flights, hotels and transport, managed online payments and assisted clients with travel documents and insurance while providing customer support and resolving travel issues. Planned travel itineraries to meet client preferences and budgets.

Customer Service Travel Documentation Payments Problem Solving