Senys Dziku-Mensah
@senysdziku-mensah
I am an experienced IT professional specializing in systems administration, networking, and IT leadership.
GhanaWhat I'm looking for
I am an IT professional with two decades of experience in systems administration, networking and IT operations, holding certifications including Data Protection Supervisor, HNQP and MCSE.
I have served as Head of IT where I managed and maintained an MPLS WAN, deployed Point of Sale software across fifteen branches, and resolved complex network and infrastructure issues; I currently manage local server environments, email, CCTV and communications systems for a major construction project.
I bring strong organizational and leadership skills, customer-focused technical support experience and a disciplined work ethic; I enjoy solving infrastructure challenges, implementing best practices and contributing to team goals while continuing professional growth.
Experience
Work history, roles, and key accomplishments
IT Administrator
JVEiffageDesimone Ltd
Sep 2023 - Present (2 years 2 months)
Manage local servers, user accounts, email and internet services, and maintain CCTV and radio communications for the Tema Port Expansion Phase II construction site.
Head of IT
Kingdom Books and Stationery Limited
Jan 2013 - Sep 2023 (10 years 8 months)
Led IT operations and maintained an MPLS WAN, deployed point-of-sale software across 15 branches, and resolved infrastructure and network issues.
Contact Centre Agent
MTN Ghana
Aug 2009 - Jan 2013 (3 years 5 months)
Supported customers with 3G/GPRS configuration and troubleshooting for phones, wireless modems and routers, improving connectivity resolution.
Systems Engineer
Stanax Transportation
Jan 2007 - Jan 2008 (1 year)
Administered company network, provided remote workstation support, and generated operational reports to maintain uptime.
IT Support Engineer
Negus Systems
Sep 2003 - Nov 2006 (3 years 2 months)
Provided desktop and hardware support, repaired faulty computers, managed IT supplies and workstation access, and produced activity reports.
Education
Degrees, certifications, and relevant coursework
IPMC College of Technology
Diploma (HNQP), Hardware and Network
2008 - 2009
Completed HNQP (Hardware and Network Qualified Professional) diploma and obtained MCSE certification at IPMC College of Technology from Sept 2008 to Aug 2009.
Excel Computing College
Certificate, Software, Hardware and Networking
1997 - 1998
Completed coursework in Software, Hardware and Networking at Excel Computing College (Sept 1997–Aug 1998).
Data Protection Commission
Data Protection Supervisor Certificate, Data Protection
2023 -
Completed Data Protection Supervisor certification from the Data Protection Commission in February 2023.
Institute of Information Technology
Certificate, Hardware and Network Essentials
1998 - 1999
Completed Hardware and Network Essentials course at the Institute of Information Technology (Nov 1998–Mar 1999).
Aptech Computer Education
Diploma, Software Engineering
2003 -
Completed a Diploma in Software Engineering at Aptech Computer Education (April–July 2003).
Bexhill (Private Lower Sixth Form)
Advanced Level Certificate, Advanced Level Studies
1994 - 1996
Completed Advanced Level Certificate at Bexhill private lower sixth form (July 1994–Oct 1996).
Chemu Secondary School
Ordinary Level Certificate, General Secondary Education
1989 - 1994
Completed Ordinary Level Certificate at Chemu Secondary School (Sept 1989–June 1994).
Tech stack
Software and tools used professionally
Availability
Location
GhanaAuthorized to work in
Job categories
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