Brooke Zayas

I am a dedicated and personable customer service professional with over 5 years of experience in retail, production, and marketing environments. My strong background in footwear sales, particularly with KEEN products, has fueled my passion for ethical, performance-driven outdoor gear. I pride myself on being tech-savvy and detail-oriented, always motivated to help customers feel heard, informed, and excited about their purchases.

At Von Maur Shoes, I consistently achieve 105% of my monthly sales goals by providing personalized fitting support and educating customers on the ethical sourcing of our products. My experience as a Women’s Apparel Manager at Mountain High Outfitters allowed me to oversee daily and seasonal apparel sales while coordinating inventory across multiple locations. I have also excelled in high-volume sales environments, such as Rhen’s Nest Toy Shop, where I exceeded $2,000 in daily sales.

In addition to my retail experience, I have worked as a Production Assistant and Scheduler for various studios, managing logistics and sensitive communications on major productions. My educational background includes a Master’s in Digital Marketing from Full Sail University and a Bachelor’s in Anthropology from Cleveland State University, where I was awarded a grant for fieldwork in Medical Anthropology in Belize.