Brittney Warham

Greeted and communicated with customers on all aspects of repair, answering calls promptly and courteously. Scheduled customer appointments for maintenance, suggested products, and provided quotes, finalizing sales and ensuring accurate billing. Provided recommendations based on vehicle assessments and maintained open communication with technicians.

Managed incoming phone calls and processed goods tickets for yard confirmation, ensuring proper paperwork for rail cars and trucks. Booked appointments for deliveries and pickups, ordered supplies, and performed data entry while maintaining digital and physical records. Produced and distributed memos, letters, weekly mail, and forms, also overseeing inventory management.

Answered incoming phone calls, emails, and online inquiries, making recommendations on required service for guests' vehicles. Helped solve customer problems with effective solutions beneficial for both the guest and the company. Assisted with customer check-outs at the end of the day as needed.

Assisted service consult members with issues, managed due bills from the sales department, and conducted interviews for open positions. Assisted customers checking in, scheduled shuttle services, and ensured customer satisfaction. Answered phones, booked appointments, and recommended services based on vehicle history and recalls, also modifying and reviewing online bookings.

Completed a comprehensive program to become a Veterinary Office Technician Assistant. Gained essential skills for administrative and technical support in a veterinary setting.

Graduated with a High School Diploma.