Alexia Moore
@alexiamoore
Compassionate phlebotomist dedicated to quality patient care.
United StatesWhat I'm looking for
As a certified phlebotomist with over two years of experience in hospital and blood bank settings, I am committed to providing quality care and excellent customer service. My background includes extensive training in venipuncture and capillary blood collection, as well as a strong understanding of medical terminology and infection control procedures.
In my current role as a Call Center Representative at UAB Medicine, I utilize my communication skills and attention to detail to assist patients effectively while adhering to HIPAA regulations. My previous experience as a Lab Technician has honed my ability to operate laboratory equipment and maintain accurate documentation, ensuring that I deliver timely and safe results.
I thrive in environments where I can contribute to patient care and support healthcare teams. My empathetic approach and dedication to maintaining patient privacy make me a valuable asset in any medical setting.
Experience
Work history, roles, and key accomplishments
Access Call Center Representative
UAB Medicine
Feb 2023 - Present (2 years 4 months)
Managed patient scheduling and inquiries while adhering to strict HIPAA requirements. Utilized strong communication and problem-solving skills to ensure efficient call center operations.
Lab Technician
American Family Care
Aug 2021 - Mar 2022 (7 months)
Collected patient samples and performed various ordered tests using moderately complex laboratory equipment. Maintained accurate documentation and ensured timely completion of tasks while adhering to safety regulations.
Assembly Worker
Kamtek
Aug 2019 - Aug 2021 (2 years)
Efficiently completed assembly tasks and packaged final products according to customer specifications. Operated material handling equipment safely and performed pre/post-trip inspections.
Clinical Student
Clinical Program
May 2018 - Jan 2019 (8 months)
Applied venipuncture and capillary techniques while ensuring patient identification and privacy. Maintained a sanitized work area and adhered to HIPAA guidelines and infection control procedures.
Sales Associate
Hibbetts Sports
Nov 2017 - Feb 2018 (3 months)
Assisted customers by recommending and locating merchandise based on their needs and preferences. Provided excellent customer service to enhance the shopping experience.
Education
Degrees, certifications, and relevant coursework
Unknown
Certificate, Phlebotomy
Completed a Phlebotomist certification program. Demonstrated knowledge of medical terminology, infection control procedures, quality assurance support, and data entry and retrieval. Skillful and precise in performing venipunctures and capillary punctures; collecting, preparing and storing blood samples; and verifying medical records.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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