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I’m a customer service professional with years of experience resolving issues, supporting teams, and keeping operations running smoothly. I bring a dependable, people-first approach—whether I’m handling transactions, addressing order problems, or troubleshooting concerns with care.

In my most recent role as a Temporary Custodian/Maintenance professional, I maintained cleanliness of a 150,000 sq. ft. school building and followed OSHA and safety guidelines for chemical use and equipment maintenance. I also completed evening lock-up and daily safety hazard inspections to help keep a safe environment for others.

Earlier, I delivered measurable results as a Customer Service Associate, improving loading efficiency and reducing transportation costs by 10%. I’ve also managed accurate records through stock audits and client intakes, exceeded performance metrics in call center work, and supported tech-related troubleshooting, billing inquiries, and fraud prevention through detailed documentation.