Brittany Tucker

Provided customer service for banking clients, handling inquiries and resolving issues. Utilized strong communication skills to ensure client satisfaction.

Managed Tier II live chat support, addressing complex customer issues and providing timely resolutions. Collaborated with team members to enhance customer experience.

Assembled meal kits in a refrigerated environment, ensuring accuracy and quality. Followed strict safety and hygiene guidelines.

Organized and stowed incoming merchandise, utilizing hand-held scanners for efficient product storage. Maintained an organized warehouse environment.

Served as a Customer Service Representative, assisting clients with various inquiries and ensuring high levels of satisfaction. Handled inbound and outbound communications effectively.

Provided service to insurance policyholders, addressing their needs and explaining policy details. Maintained a high level of professionalism and customer focus.

Coordinated accounts, ensuring smooth operations and client satisfaction. Managed administrative tasks and supported team objectives.

Assisted customers with orders, prepared food, and maintained restaurant cleanliness. Handled cashier duties and ensured customer satisfaction.

Worked as a Team Member in the back of house, assisting with food preparation and maintaining kitchen cleanliness. Supported overall restaurant operations.

Assisted Nike.com customers via phone and live chat, resolving product inquiries and order issues. Provided excellent customer service in a fast-paced environment.

Served as a Senior RGS Specialist, handling complex customer service issues related to card services. Ensured compliance with company policies and regulations.

Provided technical support as an AppleCare Advisor, assisting customers with Apple products and services. Diagnosed and resolved technical issues efficiently.

Provided Tier 1 phone support and Tier 2 live chat support for TurboTax users, resolving software and tax-related inquiries. Led a team to ensure efficient customer service operations.

Led a team of technical support representatives, providing guidance and resolving escalated issues. Ensured high-quality customer service and technical assistance.

Assisted customers, prepared food, and managed restaurant operations as an Assistant Manager. Ensured adherence to food safety guidelines and maintained a clean environment.

Currently pursuing a Bachelor of Science in Business with a focus on Human Resource Management. This program is designed to develop comprehensive business acumen and specialized skills in HR.