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Brittany Reed

@brittanyreed1

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HR Manager at Candid who built an AI-powered Slack HR tool adopted by 28% of employees.

United States

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At Candid, I built #ask-hr, an AI-powered Slack tool for HR self-service that reached 28% adoption and reduced repetitive inquiries. I also co-authored the company’s AI governance and adoption strategy, creating a tiered AI-tool framework and security and compliance guardrails from employee survey data.

I own HR policy, employee relations, and performance programs, and partner weekly with Legal on people decisions. I led a benefits renewal negotiation that reduced Cigna’s increase from 28.6% to 14%, and designed Candid’s Growth Development Program, where 29% of participants earned a promotion.

Experience

Work history, roles, and key accomplishments

Current

HR Manager

Current

Candid

Jan 2021 - Present (5 years 9 months)

Leads employee relations, compliance, and HR operations for a remote-first healthcare technology company. Manages workplace investigations, performance management, benefits strategy, and AI-enabled HR programs.

Employee Relations Compliance Performance Management Benefits Strategy ADP Workforce 15Five Rippling Pave People Analytics AI Governance ChatGpt Claude Gemini NotebookLM Zapier

Recruiting Manager

Hire Dynamics

Jul 2017 - Dec 2021 (4 years 5 months)

Led a team of 10 recruiters, generating $1M in gross profit and achieving a 100% compliance score across client audits. Designed a Talent Development Academy to prepare candidates for higher-paying roles.

Recruitment Team Leadership Talent Development Compliance SOPs Client Audit

HR Coordinator

Hire Dynamics

Coordinated HR activities including onboarding, compliance, and administrative support for recruitment operations.

HR Coordination Onboarding Compliance Administrative Support

Corporate Recruiter & Strategic DEI Leader

Candid

Recruited 65 employees across multiple departments in 6 months with 98% retention. Founded the company's first Black ERG and authored an ERG playbook that enabled three more ERGs.

Recruitment DEI ERG Leadership Talent Acquisition Onboarding

HR Generalist

Candid

Provided general HR support including employee relations, onboarding, and policy administration at a healthcare technology company.

HR Operations Employee Relations Onboarding ADP Workforce

Sr. HR Generalist

Candid

Supported HR operations, employee relations, and compliance at a healthcare technology company. Assisted with performance management and HR program implementation.

Employee Relations Compliance HR Operations Performance Management ADP Workforce