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@brittanyhuckstead1
Dedicated customer service professional with strong organizational skills.
United StatesAs a dedicated professional with extensive experience in customer service and office management, I have honed my skills in various roles, including as an EVV Coordinator and Front Desk Receptionist. My ability to manage high volumes of tasks while maintaining a positive environment has been key to my success in these positions.
During my time at Quality Home Health Care, I effectively managed over 600 caregivers, ensuring accurate clock-in and clock-out times while providing support for any issues they encountered. My experience in customer service roles, such as at Alorica and Choctaw Casino, has equipped me with the skills to handle challenging situations with grace and efficiency, always prioritizing the needs of the customer.
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Work history, roles, and key accomplishments
Quality Home Health Care, Inc.
Jan 2019 - Present (6 years 10 months)
Managed over 600 caregivers' clock-in and out times, adjusting as needed and assisting with Vesta token difficulties. Handled a high volume of calls and provided counseling to attendants.
Quality Home Health Care, Inc.
Jan 2018 - Present (7 years 10 months)
Greeted and welcomed guests, managing a high volume of incoming calls and directing them appropriately. Maintained front desk organization and assisted the HR department with interview scheduling.
Choctaw Casino & Resort
Jan 2018 - Present (7 years 10 months)
Provided exceptional customer service in a fast-paced cocktail lounge, demonstrating extensive knowledge of the cocktail menu. Efficiently took and delivered drink orders, ensuring accuracy and timeliness.
Alorica
Jan 2016 - Present (9 years 10 months)
Handled incoming phone calls for a gas company, assisting customers with payments, scheduling services, and resolving billing issues. Managed customer complaints effectively.
Degrees, certifications, and relevant coursework
High school diploma, General Studies
2012 - 2016
Completed high school education, gaining foundational knowledge across various subjects. Developed essential skills for further academic or professional pursuits.
Software and tools used professionally
United StatesYou can contact Brittany and 90k+ other talented remote workers on Himalayas.
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