Brittany Huckstead
@brittanyhuckstead1
Dedicated customer service professional with strong organizational skills.
United StatesWhat I'm looking for
As a dedicated professional with extensive experience in customer service and office management, I have honed my skills in various roles, including as an EVV Coordinator and Front Desk Receptionist. My ability to manage high volumes of tasks while maintaining a positive environment has been key to my success in these positions.
During my time at Quality Home Health Care, I effectively managed over 600 caregivers, ensuring accurate clock-in and clock-out times while providing support for any issues they encountered. My experience in customer service roles, such as at Alorica and Choctaw Casino, has equipped me with the skills to handle challenging situations with grace and efficiency, always prioritizing the needs of the customer.
Experience
Work history, roles, and key accomplishments
EVV Coordinator
Quality Home Health Care, Inc.
Jan 2019 - Present (6 years 7 months)
Managed over 600 caregivers' clock-in and out times, adjusting as needed and assisting with Vesta token difficulties. Handled a high volume of calls and provided counseling to attendants.
Front Desk Receptionist
Quality Home Health Care, Inc.
Jan 2018 - Present (7 years 7 months)
Greeted and welcomed guests, managing a high volume of incoming calls and directing them appropriately. Maintained front desk organization and assisted the HR department with interview scheduling.
Cocktail Server
Choctaw Casino & Resort
Jan 2018 - Present (7 years 7 months)
Provided exceptional customer service in a fast-paced cocktail lounge, demonstrating extensive knowledge of the cocktail menu. Efficiently took and delivered drink orders, ensuring accuracy and timeliness.
Customer Service Representative
Alorica
Jan 2016 - Present (9 years 7 months)
Handled incoming phone calls for a gas company, assisting customers with payments, scheduling services, and resolving billing issues. Managed customer complaints effectively.
Education
Degrees, certifications, and relevant coursework
Pathways High School
High school diploma, General Studies
2012 - 2016
Completed high school education, gaining foundational knowledge across various subjects. Developed essential skills for further academic or professional pursuits.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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