Brittany Bender
@brittanybender
I lead healthcare operations teams, streamline patient workflows, and improve training with AI-enabled tools.
United StatesWhat I'm looking for
At InStride Health, I lead new-hire onboarding and training while coordinating patient account setup, scheduling, clinical-fit matching, and HIPAA consent workflows across multi-state teams. I use ChatGPT and Gemini to strengthen process documentation, communication templates, and training feedback frameworks.
Previously, I supervised and mentored Care Coaches at Charlie Health, directed resident care operations at Bridge House Health, and managed sales operations at Sure-Loc Hardware. Across healthcare and operations roles, I’ve built training programs, improved workflows, supported crisis-management protocols, and led teams toward measurable performance goals.
Experience
Work history, roles, and key accomplishments
Patient & Family Coordinator II
InStride Health
Jan 2024 - Present (2 years 7 months)
Leads new hire onboarding and training, refines training systems, and utilizes AI tools to draft process documentation and communication templates. Partners with clinical teams to streamline HIPAA consent workflows and patient-therapist matching, and oversees account setups and scheduling via EHR platforms.
Education
Degrees, certifications, and relevant coursework
University of Utah
Bachelor of Science, Psychology
Bachelor of Science in Psychology from the University of Utah.
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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