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Britta Gall

@brittagall

Customer service agent at Concentrix for Postbank, handling telephone support and administrative tasks.

Germany
Message

At Concentrix for Postbank, I handle telephone customer service and general administrative tasks.

At Foundever for VWFS, I handled telephone customer support and administration in the direct bank’s passive business area. I also trained new and existing employees and prepared training materials.

At House of Flames München, I worked in sales and product knowledge, receiving goods and placing orders, as well as preparatory accounting and office management.

At Ambiente Direct GmbH, I answered and routed calls, worked with databases, helped resolve customer problems, and translated and proofread website content and letters. I’m fluent in German, English, French, and Dutch, and have training as a foreign language correspondent.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

SM

SDI München

Fremdsprachenkorrespondentin, Foreign Languages

2014 - 2016

Completed vocational training as a foreign language correspondent at SDI München from 2014 to 2016.

KR

Konditorei Richter

Chocolatière, Confectionery

2012 - 2014

Completed vocational training as a chocolatier at Konditorei Richter in Planegg from 2012 to 2014.

SW

Syntra West

Chocolatière, Confectionery

2010 - 2012

Completed vocational training as a chocolatier at Syntra West in Bruges, Belgium from 2010 to 2012.

Tech stack

Software and tools used professionally

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