Open to opportunities

Veronika Romanyuk

@veronikaromanyuk

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Dedicated customer service professional with barista and restaurant experience.

United States

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What I'm looking for

I am looking for a dynamic role where I can utilize my customer service skills and grow within a supportive team environment.

I am a dedicated customer service professional with a strong background in the food and beverage industry. My experience as a Barista at Foxtail Coffee has honed my skills in crafting high-quality coffee and espresso-based beverages while ensuring a clean and welcoming environment for customers. I take pride in my attention to detail, from monitoring inventory freshness to maintaining hygiene standards.

Previously, I worked as a Team Member at Blaze Pizza, where I excelled in preparing menu items and ensuring customer satisfaction. My role involved effective communication with front-end staff to manage unexpected delays and maintain a clean workspace. Additionally, my experience as a Server at Nagasaki Japanese Restaurant allowed me to assist customers with menu selections while upholding safety and sanitation procedures.

Experience

Work history, roles, and key accomplishments

Barista

Foxtail Coffee

Jan 2024 - Present (1 year 6 months)

Crafted and prepared coffee and espresso-based beverages with attention to quality and presentation. Operated and managed ovens efficiently to prepare food items according to standards.

Coffee Preparation Espresso Inventory Management Food Safety Customer Service

Team Member

Blaze Pizza

Jan 2023 - Present (2 years 6 months)

Prepared menu items and ensured all guests were satisfied, keeping front-end staff informed of any unexpected delays or item shortages. Maintained a clean and properly stocked workspace at all times, processing incoming orders using the POS system.

Food Preparation Customer Satisfaction Inventory Management Teamwork Order Processing

Server

Nagasaki Japanese Restaurant

Jan 2022 - Present (3 years 6 months)

Assisted customers in selecting menu items based on preferences, recommendations, and allergy restrictions, ensuring accuracy of orders. Maintained a clean and organized dining area, upholding all safety and sanitation procedures.

Customer Service Order Accuracy Food Safety Table Service

Customer Service

Private Collection Agency

Jan 2021 - Present (4 years 6 months)

Maintained organization within client portfolios, including updating personal information and processing payments to ensure accounts were current. Provided customer service for inbound and outbound calls, ensuring all client needs and expectations were met.

Customer Service Data Entry Payment Processing Account Management Communication Client Relations

Education

Degrees, certifications, and relevant coursework

Penn Foster

High School Diploma, General Studies

Completed high school education, acquiring foundational knowledge across various subjects. Developed essential academic skills and prepared for further educational or career pursuits.