Open to opportunities

Elizabeth Bowen Ferary

@elizabethbowenferary

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Driven food service professional with a passion for customer satisfaction.

United States

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What I'm looking for

I seek a role that values teamwork and offers opportunities for growth in a dynamic food service environment.

I am a versatile food service professional with a strong track record of success in fast-paced kitchens and customer-facing environments. My experience as a Line Cook and Prep Cook at Ella Cafe has honed my culinary skills, allowing me to prepare a variety of menu items while maintaining high standards of quality and presentation. I take pride in my ability to improve operations and enhance guest experiences, ensuring that every customer leaves satisfied.

Throughout my career, I have demonstrated my ability to adapt and thrive in dynamic settings. As a Shift Supervisor at Starbucks, I led my team to significantly improve customer satisfaction scores, showcasing my commitment to excellence and teamwork. My hands-on approach and strategic mindset enable me to tackle challenges effectively, whether it's managing kitchen operations or training new staff. I am passionate about delivering quality service and fostering a collaborative team culture.

Experience

Work history, roles, and key accomplishments

Current

Line Cook / Prep Cook

Current

Ella Cafe

Mar 2025 - Present (3 months)

Prepared hot and cold menu items, including sandwiches and salads, in a fast-paced kitchen environment. Maintained front-of-house pastry and baked goods displays, ensuring consistent quality and presentation. Executed daily prep lists and assisted the head baker with frosting and batter preparation.

Baking Assistant Prep Lists Food Running

Key Holder

Savage X

Sep 2024 - Mar 2025 (6 months)

Managed store operations, including opening/closing procedures and cash reconciliation. Supervised team workflows and coached employees on sales floor etiquette. Supported visual merchandising and folding techniques for optimal product presentation.

Sales Floor Etiquette Product Presentations Customer Service

Shift Supervisor

Starbucks

May 2021 - Sep 2024 (3 years 4 months)

Led daily shift operations and trained new baristas on coffee preparation, safety, and cleanliness standards. Maintained high standards of cleanliness and food/beverage sanitation. Delivered excellent customer experiences through conflict resolution and personalized service, significantly improving customer satisfaction scores.

Barista Training Coffee Preparation Beverage Sanitation Customer Service Conflict Resolution Team Management Customer Satisfaction

Education

Degrees, certifications, and relevant coursework

Westland Hialeah Senior High School

High School Diploma, General Studies

Completed high school education, gaining foundational knowledge across various subjects. Developed essential skills in communication, problem-solving, and critical thinking.