Brianne Bartolo

I help organizations reduce risk, maintain operational accuracy, and keep workflows running efficiently at scale.

With experience across financial services, outsourcing, and healthcare support, I’ve supported structured, high-volume environments at Wells Fargo Enterprise, EMAPTA, and Sourcefit Philippines — consistently delivering results under strict SLA and compliance requirements.

Impact highlights:

• Managed an average of 30+ fraud and claims cases daily, analyzing transactional patterns to detect account takeover, impersonation, and potential AML risks while maintaining near-perfect compliance adherence.

• Processed and validated approximately 100+ property contracts per month, reviewing billing reports and charge computations to reduce discrepancies by an estimated 15–20%.

• Maintained and updated 300+ records weekly across CRM and internal systems, ensuring data integrity and minimizing processing errors.

• Supported cross-functional teams and relationship managers, contributing to 95–100% SLA performance across operational requests.

• Applied structured authentication and verification protocols to safeguard customer accounts and mitigate financial exposure.

Technically proficient in Salesforce, Zendesk, PEGA, and Google Workspace, I bring analytical precision, operational discipline, and a proactive problem-solving approach to Executive Assistant, Operations Support, and Data Analyst roles.

I thrive in remote, fast-paced environments where accuracy, confidentiality, and measurable performance matter.