Brianne Bartolo

I am a detail-oriented administrative professional and junior data analyst with experience supporting customer operations across banking, healthcare, and insurance sectors. I deliver accurate data entry, contract validation, billing reconciliation, and reporting while meeting SLAs.

At Wells Fargo Enterprise I supported fraud and claims operations, performing case assessments, identifying AML and account-takeover risks, and ensuring adherence to risk controls. I have applied authentication measures and collaborated with third parties to resolve complex cases efficiently.

In post-sales and sales-support roles I validated property contracts, processed billing, maintained organized records to prevent discrepancies, and streamlined requests for internal and external stakeholders. I am proficient with CRM systems and have a track record of improving processes to enhance customer experience.

I bring practical knowledge of HIPAA and AML compliance, hands-on experience with Zendesk, Salesforce, and PEGA-like workflows, and strong Microsoft Office and Google Workspace skills. I am dependable, adaptable, and focused on delivering high-quality results both independently and in team settings.