Christen Varquez

I’m a detail-oriented Operations & Project Coordinator turned Business Analyst, focused on data reporting, stakeholder coordination, and process management. I help teams make better decisions by managing and analyzing operational and financial-related data with accuracy and speed.

In my current role at JPMorgan Chase (2023–Present), I maintain accurate tracking systems and reports using Excel (Pivot Tables, VLOOKUP), monitor data accuracy across systems, and resolve discrepancies. I generate regular reports that track performance, trends, and operational gaps, while improving reporting processes to increase efficiency and reduce errors.

Previously, as an Interim Senior Specialist – Access Management, I managed high-volume workflows with strict accuracy and deadlines. I tracked requests through structured systems, coordinated with multiple teams to maintain process flow, and documented processes to support workflow improvements.

Earlier, I worked as a Fraud Specialist (2014–2018), investigating financial discrepancies, managing case tracking and resolution timelines, and communicating with customers and internal teams. I’ve earned a Top Employee Award at JPMorgan Chase for strong attention to detail and process improvement—always staying proactive, highly organized, and ensuring nothing falls through the cracks.