Brian King-Hamilton
@brianking-hamilton
Entry-level IT support technician with CompTIA A+, Network+, and Security+ certifications and hands-on Windows 11 and networking labs.
United StatesWhat I'm looking for
My hands-on IT projects include assembling and configuring a desktop computer, installing Windows 11, and troubleshooting hardware and operating-system issues. I also configured a home network with DHCP and port forwarding and practiced diagnosing wired and wireless connectivity problems.
I hold CompTIA A+, Network+, and Security+ certifications and have foundational experience with Active Directory, ServiceNow, and virtualization labs using Proxmox VE and VMware. At Texas Roadhouse, I resolved customer concerns and operational issues, trained new employees, and maintained accurate records.
Experience
Work history, roles, and key accomplishments
Customer Service / Operations
Texas Roadhouse
Resolved customer concerns and operational issues in a fast-paced environment. Trained and mentored new employees on procedures and daily operations.
Education
Degrees, certifications, and relevant coursework
Hallmark University — Institute of Aeronautics
Associate of Applied Science, Aeronautics / Aviation Studies
2000 - 2002
Associates Degrees in Airframe and Powerplant from Hallmark University — Institute of Aeronautics, completed from 2000 to 2002.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
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