Brenda Lopez
@brendalopez
Legal professional with 5+ years experience, bilingual, skilled in leadership and productivity
What I'm looking for
I have over 5 years of experience in the legal services industry, primarily focused on court services, customer relations, and document management. Currently, I am the San Francisco Department Manager at Express Network, where I oversee staff performance, ensuring that productivity and quality standards are met. My efforts in organizing dispatch operations increased field representatives' productivity by 60%, and my commitment to client service led to a 75% increase in revenue.
In addition to my managerial role, I serve as a Project Manager for both the County and City of Los Angeles, assisting multiple departments with government contracts. I streamlined billing procedures and eliminated a year-long invoicing backlog by implementing a more efficient system.
Before this, I worked as a Court Service Specialist and Court Runner, managing filings for various California courts. My experience includes handling complex cases, coordinating with attorneys, and ensuring timely filings with zero delays.
I am bilingual in Spanish and English, thrive in fast-paced environments, and have a proven track record of enhancing both productivity and client satisfaction. My career reflects strong leadership, attention to detail, and a commitment to delivering high-quality results.
Experience
Work history, roles, and key accomplishments
Department Manager
San Francisco
Mar 2022 - Present (3 years 3 months)
Monitored staff performance, ensured high levels of productivity and quality, supervised and trained a team
Project Manager
Express Network
Nov 2022 - Present (2 years 7 months)
Assisted multiple departments in adhering to government contracts, ensuring compliance and timely delivery of services.
Department Manager
Express Network
Mar 2022 - Present (3 years 3 months)
Monitored staff performance, ensured high levels of quality, and supervised a team to execute requests and provide optimal customer service.
Court Service Specialist
Express Network
Jun 2019 - Mar 2022 (2 years 9 months)
Dealt with customer calls and emails, dispatched orders, and coordinated with drivers and department clerks to meet deadlines.
Court Runner
First Legal
Feb 2018 - Jan 2019 (11 months)
Physically filed documents with LA court, inspected documents, and spoke to clerks and attorneys.
Court Service Specialist
EXPRESS NETWORK
May 2020 - Mar 2022 (1 year 10 months)
Dealt with customer calls and emails, dispatched orders, coordinated with drivers and department clerks
Court Runner
EXPRESS NETWORK
Apr 2019 - May 2020 (1 year 1 month)
Physically filed documents with LA courts, inspected documents, spoke to clerks and attorneys
Court Runner
Express Network
May 2019 - Jun 2019 (1 month)
Physically filed documents with LA courts, inspected documents, and spoke to clerks and attorneys.
Court Runner
FIRSTLEGAL
Feb 2018 - Jan 2019 (11 months)
Physically filed documents with LA court, inspected documents, spoke to clerks and attorneys
Education
Degrees, certifications, and relevant coursework
Brenda hasn't added their education
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