Brenda Chessher

Performed follow-up on outstanding hospital/professional claims via contact with insurance carriers and/or patients. Resolved outstanding accounts through verbal/written appeals, adjudication, write-offs and/or moving balance to patient's liability; while notating accounts in hospital's system.

Overlooked and performed training and mentoring of lead/insurance representatives. Provided motivation to staff and complied with/enforced all company policies and procedures through leading by example, counseling, disciplinary action, team building and incentives.

Performed follow-up on outstanding hospital/professional claims via contact with insurance carriers and/or patients. Resolved outstanding accounts through verbal/written appeals, adjudication, write-offs and/or moving balance to patient's liability.

Provided assistance to department manager and/or senior management. Evaluated staffing levels, completed job requisitions and interviews/hiring of new employees.

Engaged in telemarketing activities to promote products or services. Communicated with potential customers to generate leads and sales.

Responsible for sales and advertising activities for farm products. Developed strategies to promote products and increase market reach.

Obtained a General Education Development (GED) credential, demonstrating proficiency across core academic subjects. This certification signifies high school equivalency.

Pursued studies in Health Information Management, focusing on the organization and management of health data. Gained knowledge in healthcare informatics, medical coding, and regulatory compliance.