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Open to opportunities

Julissa Ellis

@julissaellis

Detail-oriented AR Specialist with extensive healthcare billing experience.

United States

What I'm looking for

I am looking for a role that values attention to detail and offers opportunities for professional growth in healthcare billing.

I am a dedicated Accounts Receivable Specialist with over 8 years of experience in billing and insurance claims within the healthcare sector. My expertise lies in resolving denied and unpaid claims, ensuring compliance with payer-specific regulations, and effectively communicating with insurers. I pride myself on my ability to problem-solve efficiently and manage multiple roles within a billing department.

In my current role at Complete Care, I have successfully investigated and resolved numerous denied claims, identifying discrepancies and determining root causes. I consistently meet productivity standards while accurately posting payments and adjustments to patient accounts. My previous experience as a Claims Specialist and Administrative Assistant has equipped me with a comprehensive understanding of the billing process and the importance of maintaining claim integrity.

I am passionate about delivering exceptional service and ensuring timely reimbursement for healthcare providers. My strong critical thinking skills and attention to detail enable me to navigate complex billing scenarios effectively, making me a valuable asset to any healthcare organization.

Experience

Work history, roles, and key accomplishments

CC
Current

AR Specialist - Insurance

Complete Care

Dec 2017 - Present (7 years 5 months)

Investigated and resolved denied and unpaid claims, identifying discrepancies and determining root causes. Communicated with insurance payers to follow up on outstanding claims and resolve payment variances. Ensured compliance with payer-specific regulations and policies, documenting all activities accurately for timely reimbursement.

IM
Current

Claims Specialist

Integrative Physical Medicine

Dec 2017 - Present (7 years 5 months)

Submitted insurance claims with all required documentation, ensuring completeness and accuracy of outgoing claims to maximize reimbursement. Collaborated with providers and the billing team to maintain claim integrity.

AD

Administrative Assistant

Aspen Dental

Jan 2015 - Dec 2017 (2 years 11 months)

Supported the Office Manager with daily administrative and operational tasks, including verifying insurance for new patients and facilitating check-in and check-out procedures. Managed patient records, explained treatment plans and financing options, processed in-office payments, and balanced daily financial reports.

Education

Degrees, certifications, and relevant coursework

SC

Sanford Brown College

Medical Assistant Diploma, Medical Assisting

Completed a comprehensive program to earn a Medical Assistant Diploma. The curriculum focused on clinical and administrative tasks essential for healthcare support roles.

CC

Cuyahoga Community College

Undertook studies at Cuyahoga Community College, focusing on foundational coursework. Gained general academic knowledge and skills during this period.

Tech stack

Software and tools used professionally

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