Bradey Strunk

Developed and managed departmental budgets, including overtime, and prepared monthly reports. Established departmental goals with staff to optimize performance, meet budgetary goals, and improve operations to increase customer satisfaction and achieve financial goals.

Reviewed zero balance accounts for potential underpayments and appealed underpaid accounts to drive additional revenue. Changed revenue codes to optimize payment per contracts and reviewed payer contracts and policies to identify additional revenue opportunities.

Maintained bookkeeping databases and spreadsheets for Worker's Comp claims to ensure timely payment. Worked denials and submitted appeals on denied claims, and contacted clients to verify correct payment amounts per contracted rates.

Implemented short and long-term plans and objectives to improve revenue and reduce denials. Empowered staff to develop methods of process improvement, including planning, setting priorities, and conducting systematic performance assessments.

Provided excellent customer service to customers and assisted with billing questions. Collected patient responsibility payments and was fluent in multiple healthcare systems including Meditech, Epic, Artiva, and AS400.

Completed high school education at New Richmond High School, focusing on general studies. Acquired foundational knowledge and skills in various subjects.

Obtained the Certified Revenue Cycle Representative (CRCR) certification from HFMA. This certification demonstrates expertise in healthcare revenue cycle management.