Tyquana Bass

Ensured reimbursement through efficient billing and collections operations and effective accounts receivable management. Provided oversight and approval of claims audits and processing, maintaining compliance with state, federal, and Joint Commission regulations.

Initiated AR follow-up on unpaid or denied claims, proactively resolving delinquent accounts in a timely manner. Researched, appealed, and resolved claim rejections/denials while updating patient demographic information in the practice management system.

Conducted initial patient intake, gathering essential demographic, medical, and financial information. Verified insurance eligibility and coordinated appointments and referrals, ensuring all necessary documentation was completed accurately.

Processed and submitted medical claims to insurance companies for reimbursement, reviewing patient records for accurate billing and coding. Communicated with insurance providers to resolve claim discrepancies and denials.

Contacted insurance companies to resolve unpaid claims, correcting and resubmitting them in a timely manner. Identified trends in denied payments and communicated with other departments to resolve issues and submit appeals.

Managed front desk operations during overnight shifts, ensuring smooth check-ins and check-outs. Balanced daily financial transactions, reconciled accounts, and prepared reports for management.

Verified insurance and confirmed patient coverage benefits, notifying patients and referring physicians of failed eligibility. Collaborated with scheduling departments to identify add-on patients and obtained necessary authorizations and referrals.

Organized patient records, performed filing and retrieval of medical records, and maintained daily patient lists. Ensured all required information was included in medical reports and managed patient requests.

Maintained patient information, reports, and statistics while balancing daily schedules. Processed patient billing, statements, and reimbursement claims, and managed EMR systems.

Investigated, evaluated, and settled insurance claims, determining policy coverage and appropriate payment amounts. Contacted doctors or employers for additional information on questionable claims and negotiated settlements.

Provided high-level administrative support to executives and departments, ensuring seamless daily operations. Oversaw financial management, including billing, accounts receivable, and bookkeeping, to maintain accurate records.

Completed high school education, gaining foundational knowledge across various subjects.

Completed a diploma program focused on medical billing and coding practices. Gained expertise in processing medical claims and understanding healthcare regulations.

Obtained a certificate as a Sterile Processing Technician. This program likely covered the principles and practices of sterilization and disinfection in healthcare settings.