amy fuller

Working insurance denials, calling insurance about claims, and figuring out what's wrong with claims to appeal or do a reconsideration. Calling patients regarding their insurance and working with various payer websites.

Verified insurance, created and submitted claims, and managed accounts receivable. Worked extensively in eClinicals for billing and denial management across pathology, cardiology, and gastroenterology.

Worked denied claims, including appealing, reconsideration, and calling insurance companies. Utilized insurance websites to examine, submit, and appeal claims, and filed claims to secondary insurance.

Admitted and discharged patients, verified patient demographics and insurance information. Entered and scanned all patient records into accounts.

Called facilities to collect refunds for insurance and documented notes in the system. Managed refund request letters via fax and email, working from a spreadsheet and using the RMS system.

Managed accounts receivable, worked denial queues, and handled correspondence and aging reports. Posted credit card payments, tracked Fed Ex packages, and managed incoming mail.

Answered phone calls, informed patients of their balances, and processed credit card payments. Set up refunds as needed for patients.

Posted payments from all government payors and self-pays, logging everything on a spreadsheet. Ensured all batches balanced daily.

Performed general office duties including typing memos, faxing, and mail-outs. Provided customer service and managed a multi-line phone system.

Served as a receptionist and leasing agent, handling customer service and bookkeeping tasks such as rent roll, accounts receivable, and accounts payable. Maintained files and performed basic office duties.

Completed high school education at Mabank High School. Gained foundational knowledge and skills during this period.