Breanna Perry
@breannaperry
Veteran and full-time academic professional
What I'm looking for
As a veteran and full-time academic professional, I bring a unique combination of skills and experience to the table. With a robust background in managing critical infrastructure components acquired through my military service, I am confident in my ability to deliver exceptional technical support and enhance user experiences. Currently pursuing a degree in Computer Information Systems with a concentration in Cybersecurity, I am eager to leverage my skills while embracing new challenges.
Throughout my career, I have demonstrated my ability to adapt to new situations and prioritize tasks to achieve optimal results. My experience in the military has taught me the importance of attention to detail, effective communication, and collaborative teamwork. I am a self-motivated individual with a strong work ethic and a passion for continuous learning.
I am excited to bring my skills and experience to a new role and contribute to a team that values exceptional technical support and customer satisfaction. With my strong analytical and problem-solving skills, I am confident in my ability to resolve complex technical issues and improve overall user experience.
Experience
Work history, roles, and key accomplishments
Service Professional
Longhorn Steakhouse
Sep 2022 - Present (2 years 9 months)
Implemented a customer feedback system that increased positive reviews by 26%. Trained staff on food safety, monitored food quality, and oversaw cash handling. Created schedules and conducted performance evaluations while resolving customer complaints effectively.
Technical Support Specialist
Kelly Connect
Dec 2020 - Jun 2021 (6 months)
Provided first-level support for hardware and software issues, improving user satisfaction. Documented support tickets, assisted users with software setup, and maintained compliance with security policies.
Realtor
Century 21 Real Estate
Nov 2019 - Aug 2020 (9 months)
Obtained a Georgia Real Estate Salespersons license and developed marketing plans to build brand awareness. Hosted open houses and ensured clients were pre-qualified, managing files and appointments effectively.
Operations Supervisor
United States Marine Corps
Jul 2015 - Jul 2019 (4 years)
Supervised a team, maintaining accountability for communication systems and equipment valued at over $800K. Completed repairs and preventive maintenance on $5M worth of equipment, ensuring operational readiness.
Education
Degrees, certifications, and relevant coursework
Breanna hasn't added their education
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