Breanna G

At HUB International, I manage a book of 50+ employer group accounts and serve as the primary contact for day-to-day employee benefits service and escalations. I coordinate open enrollment materials, carrier presentations, enrollment platform setup, policy changes, billing reconciliations, and accurate BenefitPoint account data.

I've also supported Medicare benefit coordination, managed five agents' books of business, and maintained renewal and client-tracking spreadsheets. My background spans customer support, enterprise sales operations, administrative scheduling, banking operations, and technical SaaS support.

I'm known for detailed checklists, responsive client communication, accurate records, and practical problem-solving. I've trained technical support agents, helped customers use software effectively, and supported compliance-focused operational processes.